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Coronavirus

Understanding urged from customers as shops, restaurants prepare to reopen

As a public service, Janna Misek, State Farm Insurance & Shaw Media will provide open access to information related to the COVID-19 (Coronavirus) emergency. Sign up for the newsletter here

A social media post being shared by Illinois business organizations is urging understanding and patience from customers of small businesses as they prepare to reopen across the state amid the continuing COVID-19 pandemic.

The post, shared by groups including the Yorkville Area Chamber of Commerce, Oswego Area Chamber of Commerce and the Oswego Downtown Association asks customers to "Be kind. Be compassionate. Have patience."

"As businesses start to reopen, please understand they may have just survived one of the hardest professional and personal challenges they've ever faced," the post read. "While they're excited to open, the owners and employees are still stressed. They're not through the woods yet."

During his May 20 press conference, Governor JB Pritzker confirmed the lifting of some restrictions placed on businesses and restaurants as Illinois enters the third phase of its reopening plan.

Under the changes, effective May 29 gatherings of 10 people or fewer are permitted, bars and restaurants may utilize outdoor seating with social distancing changes, and businesses including nail salons, beauty salons, spas, tattoo shops and barbershops can open with safety precautions.

"Please don't go to these businesses and complain about changes that were forced upon them due to lost revenue, lost employees, new policies and protocols," the post continued. "They don't have the same business they had 2 months ago. They're doing everything they can to adapt to the situation.

"But everything is different for them - as a customer, you'll likely never understand behind the scenes. Be kind. Be compassionate. Have patience. They're still trying to recover from battle number one and their next battle of rebuilding has just begun."

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