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Plano

Nearly 100 Plano utility bill account holders delinquent 30 days or more for June billing cycle

PLANO – Just over 90 Plano utility bill accounts were delinquent by 30 days or more for the city's June billing cycle, according to city documents obtained by the Recored newspapers.

The highest number of utility bill account holders that were delinquent by 30 days or more amid the COVID-19 pandemic was nearly 100 for the June billing cycle, according to Plano city documents.

According to city documents obtained by Record Newspapers,

The documents show 84 utility bill account holders were delinquent by 30 days or more for the May billing cycle, which includes service from Feb. 1 through April 28. That number went up to 92 accounts for the June billing cycle covering the period from March 7 through May 22,

The documents also lists 45 delinquent accounts for the July billing cycle servicing April 7 through June 24, and 63 delinquent accounts for the August billing cycle which covered the period May 6 through July 27.

City staff wrote in the documents penalties were waived for the May and June billing cycles for up to 60 days past due dates. However, within 60 days past billing due dates, there were a total of $632.46 in penalties owed to the city for the July billing cycle and $1,105.15 in penalties owed to the city for the August billing cycle, per staff notes.

A total of $25,606.55 in utility bill payments was owed to the city from accounts delinquent by 30 days or more for the May billing cycle, according to the documents. That total went up to $27,157.98 for the June billing cycle, down to $13,754.48 for the July billing cycle and down to $11,199.78 for the August billing cycle.

The update comes after Plano Mayor Bob Hausler confirmed the city offered a one-time $25 credit for water bills and $25 for sewer uses to residents and businesses due to the pandemic. That followed him urging City Council members during an April 13 remote City Council meeting to consider the relief for Plano residents.

Hausler said Thursday, Sept. 24 city residents had a hard time paying utility water bills on time during the Great Recession in 2008 and 2009. He said this time around isn’t anything too out of the ordinary, especially given the economic circumstances of the COVID-19 pandemic with business closures and employee layoffs.

Hausler said that, hopefully, things will get better for residents from a financial standpoint once there’s a vaccine for the illness.

“But I do think that people will recover from this sooner,” Hausler said.

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